Our Features
Advanced User Management
With the comprehensive RBAC (Role-Based Access Control) structure, you can authorize and group users and easily manage access levels.
Call Quality
CMR data provides call quality measurements such as jitter and latency.
With this information, users can easily analyze the technical quality of each call.
Customer Based Communication Analysis
It analyzes the raw data in call records and transforms it into meaningful results; it offers the opportunity to evaluate communication processes on a customer basis.
Script Management
Users can install Python scripts, schedule them and monitor their logs. In this way, they can manage all their processes effortlessly through a single application.
Cost Control and Budget Allocation
The Budget Control Module allows the monthly budget to be allocated internally to branches, sites, departments, individuals and cost centers.
Smart Chatbot Integration
The AI-powered chatbot interacts with the data instantly; it understands your questions and presents the results as a table without going online. Fast, secure and effortless data analysis is possible.
Ana Özellikler
Log Analysis
It automatically analyzes call and system logs with artificial intelligence and/or according to the criteria you specify and provides various reports.
Voice Analysis (Q2 2025):
The AI model analyzes voice recordings and provides reports based on the filters (word filters and/or emotion) you specify.
Image Analysis 2025 Q4
The AI model analyzes video call recordings and provides various reports on staff compliance with the code of conduct.
Rol tabanlı erişim kontrolü (RBAC)
It provides full compatibility with the RBAC used in your system for user access and authorization processes.
API Service
Thanks to the API service, integration with other platforms you use is provided.
